FAQ

Do I need a referral from my doctor?
No, the state of Tennessee is a direct access state, which allows you to see a Doctor of Physical Therapy without a referral from your physician. We are highly trained in being able to diagnose and treat musculoskeletal conditions without needing an MD referral. We can contact your physician if you prefer and will certainly refer you to the appropriate practitioner if we have any concerns or if no progress is being made. Wellness visits are also offered to individuals seeking optimal physical health as well as prevention of musculoskeletal dysfunction. Wellness visits are not reimbursable by insurance and do not require a physician referral.

Knob Creek Physical therapy is a cash-based out of network medical provider. This  allows us to provide the necessary treatment without the insurance companies’  influence. You will receive an itemized bill, which contains detailed information  needed for you to self submit to your insurance company. You may be able to receive  reimbursement or credit towards your deductible or out of pocket amount. We  recommend reviewing your out of network benefits prior to your appointment if you  have questions regarding reimbursement. You may also be able to reimburse  yourself through your HSA.  

To find out about your insurance benefits specifically for out of network providers,  follow this guide.

Insurance companies are continuing to cut reimbursement rates for clinics, thus requiring physical therapists to see several patients at once which lowers patient care standards. In order to keep this high volume, patients are most likely passed off to students or techs to assist with treatment. With a cash-based model you will see a Doctor of Physical Therapy for the entire visit where you will get one-on-one personalized care.
We accept cash, check, credit cards, and Venmo.
We will perform a detailed and thorough evaluation including movement assessments, hands on treatment, a home program, and patient education. The findings from this assessment will be explained to you and together we will create an individualized plan of care.
The initial evaluation and treatment sessions will take approximately one hour.
Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatment, loose fitting clothes that are comfortable for gentle exercise and supportive shoes are recommended.

Ask us a Question

Feel free to ask any physical therapy related questions over the phone, or get send your question via this form below. Your message will be dispatched directly to our staff who will answer as soon as they can.

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